Our Mission, Vision and Values

Our Mission

At Triple O Property Maintenance our purpose is to make life easier for our customers by solving their home and property maintenance needs with care, consideration and a high commitment to quality.

Our Vision

To be known and respected throughout Victoria for our commitment to excellence...

...for our customers     –  by delivering a great experience,

...for our franchisees   –  by helping them become successful business owners, and

...for our employees   –  by being a great place to work.

Our Values

Our values represent the fundamental principles of our business and guide our behaviour in all our dealings.

Customer focus We insist on seeing the world through the eyes of our customers and strive to ensure their dealings with us are always positive.
Honesty and integrity We act with the highest standards of honesty and integrity and expect the same from our partners and associates.
Continuous improvement The world is forever changing, so our aim is to continue to learn, grow and evolve so we can make the most of new opportunities that will benefit our customers and franchisees.
Excellence We strive to attain excellence in all our dealings with customers, franchisees and associates.
Fun Life is too short, so it’s important to enjoy what we are doing at work, celebrate our milestones and do our best to ensure every interaction with our customers and team members is positive.
Environmental care We are committed to contributing positively to the quality of life in the communities where we operate, thus quality, safety and environmental care are our highest priorities.